Provider Screening Policy

Provider Screening Policy

Policy Effective Date​: August 28, 2019

As of the effective date of this policy, Opear.com has the following checks conducted to screen providers
that register directly with our website*:

Peer Reference Check
Opear uses a reference check company to contact three (3) peer references submitted by each provider. The reference check company uses job-specific surveys created by a team of industrial-organizational psychologists to confidentially collect feedback from current or previous coworkers, clients and/or managers of each provider to gain insight regarding their competence levels. Each reference must complete a digital questionnaire, which will determine whether the provider is eligible to continue the application process.

Background Check
Opear background checks include a criminal background check and a“Healthcare Professional Package” which includes the following searches:

  • Social Security Trace via Address Mover (determined based on address provided in online form) – 7 year Felony/Misdemeanor search in all counties identified in SSN Trace
  • 7 year Federal Criminal search in all districts identified in SSN Trace
  • National Criminal Database Search
  • National Sex Offender Database Search (followed by state or local law enforcement verification) –
  • Fraud & Abuse Control Information System (FACIS) – Level 3
  • Professional License Verification

Criminal Background Check

As part of the Provider registration process, we use a background check company to conduct a criminal records search in the state in which the Provider is located. The comprehensiveness of the background check varies by state. Convictions for felonies, violent crimes, sexual offenses, and registered sex offender status, among other types of criminal records, are disqualifying, as are pending charges for the foregoing unless and until such charges are resolved in the Provider’s favor.
After the initial registration process, Opear Providers are re-screened annually (although, checks can be conducted more frequently, at Opear’s sole discretion.

Sex Offender Check

Opear uses a background check company to check the National Sex Offender Public Website as well as the Social Security Trace and National Criminal Database Search set forth above to confirm that there is not a match based on the name of the Provider.
Applicable laws specifying the criteria Opear must follow when reviewing background check results vary considerably by state, so Providers might be rejected for additional offenses not indicated here.

*​Important Note​: This policy does not apply to providers who are registered with Opear through any staffing or other third party organizations. For those providers, the organization that registers the provider will conduct any and all screenings. Each of those providers will be identified as a “Partner Provider” in his/her profile, together with a link to the screening policy of the organization through which they registered.